If your teen got banned

appea.ls appeals Roblox bans for people. Your teen gives us the username of the banned account and confirms the ban note matches the one we handle. Our bot then sends the appeal through Roblox's own appeal form, and sends a fresh one after each rejection. It's a paid service: a card subscription that renews until it's cancelled, or a one-off crypto payment.

The appeals are written and sent by the bot, so your teen doesn't edit or approve each one. The case page shows every appeal that goes out. Only appeal accounts that belong to your teen.

appea.ls is independent. We aren't part of Roblox or any other platform, and only the platform can decide whether to lift a ban.

• Under 13: can't create an account. If you think your child under 13 has signed up, tell us and we'll delete it.
• 13 to 17: can use appea.ls with a parent or guardian's OK. When they sign up, they confirm a parent or guardian has agreed.
• 18 and over: can sign up on their own.

We ask for an age group at sign-up, but we can't check anyone's age ourselves. That's why a quick conversation at home matters more than any checkbox. The terms are short, and worth reading together.

We keep only what's needed to run an appeal and keep the account safe:

• Their name and email address, and a securely hashed password for their appea.ls account
• The details of each case: the public Roblox username and the appeals sent. A ban screenshot, if they upload one to check their ban type, is checked and deleted straight away
• Basic security records, like sign-in times and devices, so we can spot break-ins

Payments are taken by Square (cards) or OxaPay (crypto), so card and wallet details never reach us. A ban screenshot, if one is uploaded, is safety-checked by OpenAI and read by a vision model before it is deleted; nothing else about your teen is sent to them.

We never collect passwords or codes for game or social accounts, there are no advertising trackers, and we don't sell anyone's data. The full details are in our privacy policy.

Anyone with an account can delete a single case, or the whole account, from Settings at any time.

If you'd rather we do it, or you can't get into the account, send us a message with the email address the account uses. We'll reply by email, and may ask a question or two to check the request is genuine before we delete anything.

1. 1Be honest. If they did break a rule, saying so and explaining what they'll do differently usually reads better than denying it. A clear, honest account is easier for a reviewer to believe.
2. 2Use the official form. Appeals go through the platform's own support or appeal page. Be wary of anyone offering to get an account back for money, or asking to log in to it.
3. 3Keep it calm. One clear, polite appeal is better than lots of angry ones. Reviewers are people too.
4. 4Secure the account afterwards. Whatever the outcome, change the password, turn on two-step verification (2FA), and check the email address on the account is one your family controls.